Shipping policy
Shipping Policy
Thank you for shopping at Nexus, operated by Nexus Structure Trading Co. LLC. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website.
1. Shipping Methods We offer various shipping methods to deliver your orders promptly and efficiently. The available shipping methods may vary depending on your location and the items in your order. You will be provided with the available shipping options and estimated delivery times during the checkout process.
2. Shipping Costs Shipping costs are calculated based on the selected shipping method, the destination of the shipment, and the weight or dimensions of the items in your order. Shipping costs will be displayed during the checkout process before you finalize your order.
3. Shipping Restrictions Please note that some items may be subject to shipping restrictions due to their size, weight, or hazardous nature. We comply with all applicable shipping regulations and restrictions, and we reserve the right to refuse shipping certain items to certain locations.
4. Processing Time Orders are typically processed and shipped within processing time of, 1-3 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
5. Delivery Time Delivery times vary depending on the shipping method selected and the destination of the shipment. While we make every effort to deliver your order within the estimated timeframe, please note that delivery times may be affected by external factors beyond our control, such as customs delays or inclement weather conditions.
6. Order Tracking Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order's delivery status. You can also track the status of your order by logging into our website and chat with the assistance.
7. Shipping Damage or Loss In the rare event that your order is damaged or lost during shipping, please contact us immediately at Tel No. +97145707501 or via email at info@nexustrd.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
8. International Shipping We offer international shipping to select countries. International orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please check with your local customs office for more information about import regulations and duties.
9. Shipping Policy Changes We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes to our shipping policy will be posted on this page. Your continued use of our website after any such changes constitutes acceptance of the revised shipping policy.
Contact Us If you have any questions about our Shipping Policy, please contact us at Tel No. +97145707501 or via email at info@nexustrd.com.